if i were going to apply for a new credit card, i wouldn’t bother filling out the traditional forms. i would just jot this quick note… “today i went into Bed Bath & Beyond looking for $2 fridge magnets, and left with $250 worth of new bedding.”
today, i spent over two hours at the NY DMV, watching inefficiency in action.
i stood in line for an hour to get to the first window. at the first window, they collected all of my documents and entered some data in a computer. then they sent me to a second window, where they again examined my documents, gave me some additional papers, and took the photo for my license. then they gave me a numbered ticket and told me to sit down and wait for my number to be called.
after waiting for another hour, my number was called, directing me to a third window (that looked exactly like the first window). at this window, they again looked at the paperwork. collected the $60 fee from me. and printed out a temporary paper license, saying that in two weeks, i should get the permanent plastic license in the mail.
how redundant! you’d think that the hour i spent waiting for the third window would be the time they could use to print a permanent license and be done with the process. or, they could have collected the fees and given the temporary paper license when they took my picture at the second window, and sent me on my way.
but they way they did it, i wasted my entire afternoon, and still have to carry around a paper license for two weeks.
while waiting for a CircuitCity.com delivery, i got this important-looking email titled “Your Confirmation is Needed”… but then i opened it and realized that they just want to spam me. i don’t think i like the way these new owners are running things.
also, i noticed that they don’t accept online returns for the new camera i just ordered… but isn’t Circuit City ONLY online now?